FAQS

What is Elarobe Ltd?

Elarobe Ltd is a wholesale e-commerce platform that offers a wide range of products for resale at competitive prices.

How can I become a registered user on your website?

To become a registered user, click on the "Sign Up" or "Register" button on our homepage. Fill in your details, and you'll receive a confirmation email.

What types of products do you offer for wholesale?

We offer a diverse range of products, including electronics, fashion, home goods, and accessories. Our inventory is constantly updated to meet the demands of resellers.

Do you require a minimum order quantity for wholesale purchases?

Minimum order quantities (MOQs) may vary depending on the product. Details about MOQs are provided on the product pages.

Can I request custom or bulk orders?

Yes, we accept custom and bulk orders. Contact our support team to discuss your specific requirements, and we'll provide you with a quote.

How do I place an order?

To place an order, simply add the desired products to your cart and proceed to checkout. Follow the steps to complete your purchase.

Do you require a minimum order quantity for wholesale purchases?

Minimum order quantities (MOQs) may vary depending on the product. Details about MOQs are provided on the product pages.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards and PayPal. Our payment process is secure and straightforward.

How is shipping handled, and what are the delivery times?

Shipping options and delivery times may vary based on your location and the products you order. You can find shipping details during the checkout process.

Can I track my order after it's been shipped?

Yes, we provide order tracking information once your order is dispatched. You can use this information to monitor the delivery status.

What is your return policy?

Please refer to our Return and Refund Policy for details on our return process, including eligibility and steps to request a return.

Are there any benefits for regular or bulk buyers?

Yes, we offer special discounts and benefits for regular and bulk buyers. Contact our support team to learn more about our loyalty programs and bulk purchase discounts.

How can I get in touch with your customer support team?

You can reach our customer support team through the "Contact Us" page on our website or by using the provided contact information. We are here to assist you with any inquiries or issues you may have.

Do you ship internationally?

No

Is my personal information secure when I shop on your website?

Yes, we take data security seriously. We use encryption and other security measures to protect your personal information. For more details, please refer to our Privacy Policy.